Prioritize Employee Communication With These 5 Practices
Good Employee Communication Leads to Higher Engagement, Better Morale
Communication in the digital age has reached a frenzied level and unprecedented accessibility. Through texting and social media, it’s possible to talk to anyone, pretty much anytime. In all this supposed technological availability, how can employee communication still be a challenge?
There are some steps you can implement to be sure that your employees are receiving high-quality time with you and with others in the company. Your employees want more than just a reply in their interactions with you; they want connection. Here are five elements of good communication in the digital age:
Put it in print: Don’t expect your employees to remember what you say. People have short attention spans, and they may be too mentally consumed in processing what you said a minute ago to hear what you‘re saying now. If you are holding your employees responsible for something they received in verbal-only communication, expect problems.
Know your employees: Having your staff take a behavioral analysis can go a long way in improving employee communication. Better than simply telling you an employee’s dominant personality traits, this type of assessment will give objective data about an individual’s motivations and tendencies. You’ll know more about which employees most need face-to-face interactions and which prefer a quick email, for instance.
Keep your door open: Sure, this gives your employees access to you when they need it, but, more importantly, it sets a tone for employee communication across the organization. When your door is shut, your employees may start putting up mental barriers to communication, too. It doesn’t take long before morale is suffering and you start seeming distant to your employees.
Embrace the stand-up meeting: Gather your team on a consistent basis for a quick five-to-seven-minute standing meeting. You avoid a lot of wasted time waiting for everyone to arrive at a sitting meeting, waiting for everyone to grab coffee and waiting for everyone to mentally transition into meeting mode. Instead, this is a quick, powerful hit where each team member gives a micro-update and then everyone moves on with their day. It happens every morning, so you’ll have a high level of accountability and team support.
Empower your employees’ voices: Don’t assume that your quiet employee that rarely speaks up in meetings doesn’t have anything to say. Encourage your team members to blog. Your brand will only benefit from a lively regular blog posting, and there may be great ideas percolating in the mind of a more introverted employee.
Employee communication is not a one-size-fits-all strategy. You need to learn what energizes your team to work together on shared goals, but these five practices go a long way in improving morale and engagement through communication.
PI Consulting Group works with companies like yours to help them enhance communication through a heightened understanding of their employees and who they are. With tools like the Predictive Index, we can help you know your employees and help them thrive. Give us a call to learn more.