Strategic Workforce Planning For 2018
Preparing Your Team for Strategic Workforce Planning
The temperature is dropping and bell ringers are turning up on every corner. All signs point to the end of the year. It’s not just the end of 2017, but the anticipation of 2018 that makes strategic workforce planning a priority for this time of year. Set aside your shopping list, tear yourself away from planning your annual holiday fruitcake bake-off, and consider a few new ideas for talent management:
Increased human interactions: While the remote workforce has grown and better communication tools are making it possible to have virtual teams and video conferencing for building a sense of camaraderie among employees, you still need the real thing. Companies are focusing on bringing teams back on their premises periodically, with opportunities for face-to-face connection. Big corporations like IBM and Apple are identifying ways to keep their staff members connected.
Credentials are more varied: Third parties are increasingly the source individuals turn to when determining how to beef up their skills and resume. Employees are no longer limited to a type of degree through a college or university but can, instead, pursue a certification or complete a training course through a third-party institution. They can study at their own pace, without fearing debt or unemployment as they pursue additional credentials.
Companies are training employees: As corporations struggle to identify the right talent in their pools of candidates, they are learning the value of equipping existing employees with the skills they need to advance in the company. Once a company has identified their engaged employees, this strategic workforce planning tool can be a great way to cultivate the next set of leaders for the company.
Artificial intelligence becomes more commonplace: You may have already encountered a customer service bot while chatting with an online help agent. Some companies are already using them for handling straightforward questions on a chat or on a phone call. In 2018, these bots will become more widespread, providing an opportunity for customer service representatives to spend their time solving more complex situations.
Hiring will involve more objective data: Strategic workforce planning will include the use of behavioral assessments to add an objective perspective to hiring practices. Rather than relying on resumes, interview skills and a gut feeling, managers will be able to access data-driven information about each candidate to make an informed hiring decision.
At PI Consulting Group, we leverage scientifically validated assessment software and a heavy dose of knowledge transfer to ensure you achieve maximum velocity toward your business objectives. Contact us today for an initial consultation.