How Does a Culture Shift Affect Your Organization?
Employers and employees are in the midst of a culture shift. Never has there been more focus on company culture – the personality of a company, and some might call it the “essence” of an organization. As the demographics and needs of employees shift, it’s vital to make sure your company culture is aligned with the more diverse workforce with evolving needs.
Poor communication between management and employees breeds contempt and leads to a host of disadvantages, including low productivity, unhappy workers and retention issues. One of the red flags for the culture shift is difficulty in hiring employees and leadership that have the communication skills to keep your organization on track to meet goals.
It’s only forecast to get worse in the next decade, as the communication skills gap will grow wider. Part of the blame is being laid upon technology, such as virtual reality, text and video taking the place of true interpersonal communication.
It is essential to address communication issues head-on by making communication skills a required quality in your job candidates. You can also promote people with quality communication skills to management positions, because this has proven to be a way to reduce the number of your current lower-level employees from seeking work elsewhere.
Continuing education can be a driving factor for employees looking for the right employer – many want career advancement opportunities. They want an employer that values their desire to improve and upskill. The upskilling component is also expected to continue to be a cultural shift issue that will only increase in the next decade.
Training needs to extend well beyond the onboarding process and every effort needs to be made to respond to the desire of employees eager to take on new responsibilities that require extra training/education.
The open-floor workspace caught on rather quickly and went “viral” some time ago, and it’s been proven to be ineffective. Instead of collaborating more easily, distracted workers will put on their noise-canceling headphones and become more isolated. In fact, they’re more likely to text a co-worker feet away from them rather than speak to them.
The solution is to create more flexibility, allowing workers the flexibility to work remotely whenever feasible, create more private spaces in the office and more work stations that allow them to concentrate on their daily tasks.
There seems to be an acceptance that hiring the “right” people comes with a degree of trial and error, but this doesn’t have to be the case. Rather than bringing someone in and finding out within a few months (or weeks) that they ultimately don’t fit into your company culture, you can utilize scientifically proven methods of hiring smart the first time.
The Predictive Index utilizes behavioral and cognitive assessments that give you the tools to hire and promote with more confidence. It’s what we offer at PI Consulting Group. Contact us and let’s discuss our methods.